The Reserve Bank of India (RBI) has imposed a monetary penalty of Rs 29.55 lakh on ESAF Small Finance Bank. The penalty was levied for non-compliance with the directions issued by RBI on "Customer Service in Banks". This action is based on deficiencies in regulatory compliance.
📚 Test Your Knowledge:
RBI recently imposed a penalty of Rs 29.55 lakh on which Small Finance Bank for non-compliance with customer service norms?
Correct Answer: ESAF Small Finance Bank