India Post Payments Bank Marks 8th Foundation Day, Crosses 12 Crore Customer Milestone.
Banking & Finance
On September 1, 2025, India Post Payments Bank (IPPB)—a payments bank under the Department of Posts, Ministry of Communications—celebrated its 8th Foundation Day with a reaffirmed mission to deliver “banking anytime, anywhere, at your doorstep,” having surpassed 12 crore customer accounts nationwide
- On the occasion, IPPB highlighted the success of its doorstep banking model, achieved through its vast network of approximately 1.64 lakh post offices and over 1.9 lakh Postmen and Gramin Dak Sevaks (GDS), effectively turning them into "bankers at the doorstep" and extending financial services to India’s remotest corners.
- IPPB has consistently integrated innovation into its services by offering digital solutions such as DigiSmart (digital savings accounts), Premium Aarogya Savings Account (linking financial services with health benefits), and Aadhaar-based Face Authentication to enable paperless, secure, and seamless banking access.
- Speaking on the occasion, Ms. Vandita Kaul, Chairman of IPPB, emphasized that IPPB has transformed the vision of financial inclusion into a tangible reality by empowering over 12 crore citizens, a move she described as “banking at the doorstep for all”.
Main Point :- (i) Dr. R. Viswesvaran, MD & CEO of IPPB, reflected on the bank’s journey, noting that transactions worth lakhs of crores have occurred through the doorstep model, underlining IPPB’s evolving role in building an inclusive financial ecosystem.
(i) As IPPB enters its ninth year, it reaffirmed its commitment to not only expanding its customer base but also deepening digital inclusion and innovation, reinforcing its position as a global benchmark in last-mile banking delivery.
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