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DoT & RPF Collaborate to Strengthen Mobile Phone Security for Train Passengers.

National | Dated: 05 Apr 2025

On 3 April 2025, the Department of Telecommunications (DoT), under the Ministry of Communications (MoC), recently partnered with the Railway Protection Force (RPF) under the Ministry of Railways (MoR) to strengthen the mechanisms for blocking, tracing, and recovering lost or stolen mobile phones of train passengers.

🎯 Key Highlights:

  • - This initiative connects the Rail Madad application with the Sanchar Saathi platform developed by the DoT, aiming to enhance passenger safety and curb the misuse of lost devices.
  • - Rail Madad, developed by Indian Railways (IR), is a passenger-centric app that helps address grievances and issues during train travel.
  • - With this integration, passengers can now report stolen or lost phones via Rail Madad, and these complaints will be automatically redirected to Sanchar Saathi for immediate action such as device blocking and tracking.

💡 Other Important Facts:

  • (i) As of now, the Central Equipment Identity Register (CEIR) feature under Sanchar Saathi has blocked over 30 lakh devices, traced about 18 lakh, and successfully recovered 3.87 lakh handsets.
  • (ii) Established in 1957, the RPF has played a vital role in railway security and will now be further empowered with cutting-edge digital tools to assist passengers more effectively.

📚 Test Your Knowledge:

Which two organizations recently collaborated to enhance mobile phone security for train passengers?

Correct Answer: DoT and RPF

🚀 Quick Recap: