PNB Launches First-Ever Real-Time NCRP Solution to Combat Cybercrime.

Banking & Finance

In January 2025, Punjab National Bank (PNB) Limited, based in New Delhi (Delhi), became the first Indian bank to unveil the real-time Clari5's National Cybercrime Reporting Portal (NCRP) Integration Solution.


      - This solution was introduced in partnership with the Indian Cyber Crime Coordination Centre (14C), positioning PNB as a leader in both banking and cybersecurity.

      - The solution is aimed at enhancing fraud prevention and automating complaint management.

     

Main Point :-   (i) The NCRP Integration Solution enhances fraud prevention through automation across various banking channels such as Internet Banking, Mobile Banking, Automated Teller Machines (ATMs), Debit Cards, and Unified Payments Interface (UPI).

      (ii) Key features include Real-Time Lien, First In, First Out (FIFO) Logic for faster complaint resolution, Intelligent Debit Freeze, and Whitelisting for account protection.

(iii) Bengaluru-based CustomerXPs Software Private Limited, founded in 2006, developed the Clari5 software for financial crime risk management.
About PNB

CEO : Atul Kumar Goel
Headquarters : New Delhi
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