BoB Unveils AI Virtual Relationship Manager and UPI Credit Line.
Banking & Finance
Bank of Baroda (BoB) on Sunday launched a range of digital and technology-led initiatives, including a Generative AI-powered virtual relationship manager (VRM), and credit line on UPI for enhancing payments and banking experience for customers.BoB said the GenAI-powered VRM, a first-of-its-kind initiative in the Indian banking sector, provides real-time information about the bank’s products and services while also capturing customer requirements for specific banking services.
The VRM offers personalized banking experiences, adapting to individual customer needs and preferences.
The UPI credit line simplifies transactions, providing immediate access to funds for various financial needs.
CEO : Debadatta Chand
Headquarters: Alkapuri, Vadodara
____________________________
