AIBEA to launch ‘Bank Clinic’ to help retail customers with grievance redress.

Banking & Finance

Bank Clinic, a new complaint redressal platform, has been launched by bank employees to help retail customers better understand their rights and available remedies. This initiative is led by the All India Bank Employees’ Association (AIBEA). Its objective is to help customers adjust to rapid technological advancements and the ever-evolving Reserve Bank of India (RBI) guidelines on retail banking.


      With the Bank Clinic, AIBERA hopes to earn goodwill of customers’ and give feedback to Banks on the areas where there is deficiency in service.

      The All India Bank Employees’ Association (AIBEA) plans to set up an online ‘Bank Clinic’ to assist bank customers with grievance redress.

     

 

     


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