Department of Administrative Reforms and Public Grievances (DARPG) has released the Annual NeSDA Way Forward Report 2023.
National
Department of Administrative Reforms and Public Grievances (DARPG) has released the Annual NeSDA Way Forward Report 2023. The Report highlights the significant progress made by the States and UTs during the year under mandatory e-Services and total e-Services under NeSDA Framework. Towards promotion of e-Services the Department organized three Regional Conferences at Bhopal, Mumbai and Guwahati, respectively, which were addressed by Dr Jitendra Singh, MoS (PP) and senior dignitaries of State Governments. The Department also engaged with RTS Commissioners / Appellate Officers for improving e-Services delivery. It also organized Brain-Storming Session with Industry Leaders on the Theme of Emerging and Future e-Governance Initiatives and Emerging Technologies.
The Department has been disseminating the best practices across the States and UTs and attempting to promote faceless and suo moto entitlement-based delivery of services.
A major objective of the NeSDA Way Forward was adoption of e-Service delivery through a Single Unified Portal by the respective States and UTs.
During the year 2023 – between March to December – 9 NeSDA Way Forward monthly reports were published, covering 7 sectors and featuring 40 plus best practices.
Ministry of Personnel, Public Grievances and Pensions
Union Minister- Narendra Modi
State Minister- Dr. Jitendra Singh
____________________________
