Question 1
Which of the following statements regarding a "Banker's General Lien" is INCORRECT?
General Lien does NOT apply when goods/securities are entrusted for a specific purpose (like safe custody or selling shares). In such cases, the banker acts as a Bailee/Trustee, and the specific purpose overrides the general right of lien.
Question 2
In a Hindu Undivided Family (HUF) account, what happens upon the death of the Karta?
Upon the death of the Karta, the bank must stop operations to determine the new Karta (usually the next eldest coparcener). While recent laws allow daughters to be coparceners and potentially Karta, the succession must be formally established before operations resume to avoid legal disputes.
Question 3
Under PMLA rules, who is considered the "Beneficial Owner" in case of a partnership firm?
For partnership firms, the threshold for identifying the beneficial owner is ownership of/entitlement to more than 15% of capital or profits of the partnership, or who exercises control through other means.
Question 4
A Power of Attorney (PoA) granted to operate a bank account stands automatically revoked in which of the following scenarios? I. Death of the Principal (Account Holder). II. Insanity of the Principal. III. Death of the Agent (Attorney).
A Power of Attorney is an agency relationship. It is terminated automatically upon the death, insanity, or insolvency of either the Principal or the Agent. Therefore, in all three cases, the PoA ceases to be valid.
Question 5
Which essential condition must be met for a bank to exercise the "Right of Set-off"?
For Set-off, debts must be mutual: between the same parties, held in the same right and capacity. A bank cannot set off a customer's personal credit balance against a debit balance in their trust account or a joint account (unless all joint holders are liable).
Question 6
Under Section 6 of the Hindu Minority and Guardianship Act, 1956, who is the natural guardian of a Hindu minor boy?
The Act specifies the Father as the primary natural guardian. The Mother becomes the natural guardian only after the Father. (Note: This applies to boys and unmarried girls; for illegitimate children, the Mother is the primary guardian).
Question 7
Regarding "Nomination" in deposit accounts, which of the following statements is TRUE?
A minor can be appointed as a nominee. However, if the depositor dies while the nominee is still a minor, the payment is made to a person appointed by the depositor to receive the amount on behalf of the minor. Nomination is valid only for individuals, not Trusts/HUFs.
Question 8
An account is classified as "Inoperative" or "Dormant" if there are no customer-induced transactions for a period of:
If a savings or current account witnesses no customer-induced transactions (credit or debit) for a continuous period of 2 years (24 months) , it is classified as inoperative/dormant to prevent fraud.
Question 9
Before closing a customer's account due to "Undesirable Behavior", the bank is legally obligated to:
Based on the principle of natural justice and legal precedents (like Prosperity Ltd vs Lloyds Bank), a bank must provide reasonable notice to the customer before closing an account to allow them time to clear cheques and make alternate arrangements.
Question 10
When a customer deposits sealed boxes or valuables with the bank for "Safe Custody", the relationship between the bank and customer is:
In safe custody, the goods are entrusted to the bank for a specific purpose (safety) to be returned later. The customer is the Bailor (owner), and the bank is the Bailee (custodian). This differs from a Locker where the bank is a Lessor.
Question 11
A cheque drawn on a Partnership Firm's account is presented for payment after the death of one partner. The cheque is dated before the partner's death. The bank should:
Normally, the death of a partner dissolves the firm. However, regarding old transactions (cheques issued before death), the bank can pay them to avoid dishonor, provided the account has funds and the surviving partners don't object. The estate of the deceased partner remains liable for acts done before death.
Question 12
For "High Risk" customers, banks are required to carry out periodic updation of KYC (Re-KYC) at least once in every:
According to RBI KYC norms: High Risk - Every 2 years; Medium Risk - Every 8 years; Low Risk - Every 10 years.
Question 13
Simplified Due Diligence (SDD) is permissible for:
SDD is allowed for low-risk customers like SHGs to promote financial inclusion. For SHG savings accounts, CDD of all members is not required; CDD of office bearers suffices.
Question 14
When a bank collects a cheque and the proceeds are held pending instructions from the customer for investment, the bank stands in the capacity of:
Normally, a bank collecting a cheque is an Agent. However, if the money is collected and held specifically *in trust* for a specific purpose (like investment) and not just credited to the general account, the relationship shifts to Trustee-Beneficiary.
Question 15
In a joint deposit account with "Either or Survivor" mandate, if one holder dies, can the survivor nominate a new person?
Upon the death of one joint holder in an E or S account, the title to the deposit passes to the survivor. Being the sole owner now, the survivor has the right to cancel old nominations and make a fresh nomination.
Question 16
Which of the following best describes the risk category of Politically Exposed Persons (PEPs)?
PEPs are individuals who are or have been entrusted with prominent public functions (e.g., Heads of State, politicians). Due to potential involvement in bribery and corruption, they are classified as High Risk customers requiring Enhanced Due Diligence (EDD).
Question 17
Which document is the "Charter" of a company and defines its constitution and scope of powers?
The Memorandum of Association (MoA) defines the company's relationship with the outside world and sets the limits (scope) of its operations. Any act outside the MoA is "Ultra Vires" (void). AoA defines internal rules.
Question 18
A Cash Transaction Report (CTR) must be submitted to FIU-IND for aggregate cash deposits/withdrawals exceeding what amount in a month?
Banks must report all cash transactions of the value of more than ?10 Lakh or its equivalent in foreign currency (integrally connected series of transactions in a month) to FIU-IND by the 15th of the succeeding month.
Question 19
A Garnishee Order Nisi creates a charge on the customer's account, but:
Order Nisi is a preliminary order asking the bank to freeze the funds and explain why they shouldn't be paid. Only after the Order is made "Absolute" does the bank pay the court.
Question 20
The Banker-Customer relationship is terminated in all of the following cases EXCEPT:
A Garnishee Order suspends the operation of the account (freezes it) but does not terminate the relationship. The account can become active again if the order is revoked or satisfied. Death, closure, or insanity typically end the active contract.
Question 21
When opening an account for an Illiterate Person, which of the following is NOT a standard safeguard?
An illiterate person CAN open a single account. While joint operation is allowed, it is not mandatory that they must open a joint account. The other safeguards (witness, photo, no cheque book) are standard.
Question 22
Which of the following customers would typically be classified as "Low Risk"?
Salaried employees, government departments, and small amounts balances are generally Low Risk. HNIs, Jewelers, and Non-face-to-face customers are usually Medium or High Risk due to higher money laundering potential.
Question 23
In a "Former or Survivor" (F or S) joint account, who has the right to operate the account during the lifetime of the Former?
In an F or S account, only the first named person (Former) can operate the account as long as they are alive. The Survivor gets rights only after the death of the Former.
Question 24
A customer gives a Mandate to his agent. Later, the customer becomes insane. The bank is aware of this. What should the bank do with a cheque signed by the agent presented after the insanity?
The insanity of the Principal (customer) automatically terminates the agency/mandate. The agent's authority ceases immediately. Therefore, the bank must stop operations and dishonor the cheque to protect the principal's funds.
Question 25
An STR (Suspicious Transaction Report) must be filed with FIU-IND within how many days of arriving at a conclusion that a transaction is suspicious?
While CTRs are filed monthly (by 15th), STRs must be filed within 7 working days of the bank's Principal Officer determining that a transaction is suspicious.
Question 26
The Rule in Clayton's Case relates to:
Clayton's Rule states that in a running account, the first debit is discharged by the first credit (FIFO - First In, First Out), unless there is a contrary intention. This is vital for determining liability in overdrafts when guarantees are revoked.
Question 27
Unregistered Clubs and Societies are not legal entities. Therefore, banks should typically avoid opening accounts for them to avoid issues related to:
Since an unregistered body has no separate legal existence, it cannot be sued in its own name. If the account goes into debit/overdraft, recovering money becomes legally complex as the bank has to sue individual members.
Question 28
An entry in the passbook is generally considered:
Entries in a passbook are strong evidence (prima facie) against the bank, but they are not conclusive. A bank can prove an entry was made by mistake (e.g., wrong credit) and reverse it, provided the customer hasn't altered their position based on that entry.
Question 29
Which of the following is NOT an "Officially Valid Document" (OVD) for KYC purposes as per RBI?
The 6 OVDs are: Passport, Driving License, Voter ID, MGNREGA Card, Aadhaar, and NPR Letter. PAN Card is mandatory for financial transactions but is technically not listed as an OVD for *address proof* in the core list, and Ration Card is definitely not an OVD anymore.
Question 30
If a bank receives a Garnishee Order attaching a customer's account, but the bank already has a prior right of set-off against a due loan from the same customer:
The bank has the right to combine accounts and set off dues BEFORE complying with the Garnishee order, provided the bank's debt was due and recoverable at the time the order was served.
Question 31
Which of the following is NOT a privilege of a "Holder in Due Course" (HDC) under the NI Act, 1881?
While an HDC gets a better title than the transferor (curing defects like fraud or lack of consideration), Forgery is a nullity . A forged signature does not convey any title, and even an HDC cannot acquire a valid title on a forged instrument.
Question 32
Which of the following alterations on a cheque does NOT require the drawer's full signature for confirmation (i.e., it is not a material alteration avoiding the instrument)?
Section 87 of NI Act: Converting a Bearer cheque to Order is allowed and restricts the negotiability safely, so it is not considered a material alteration that voids the cheque. However, converting Order to Bearer is material and needs signature.
Question 33
A Paying Banker gets statutory protection under Section 85(1) of the NI Act for payment of an "Order Cheque" only if:
Section 85(1) protects the paying banker for order cheques if the endorsement purports to be regular (even if forged), provided the payment is made in Due Course (good faith and without negligence).
Question 34
If an endorser signs his name and adds the words "Sans Recourse", it means:
"Sans Recourse" means "without recourse". By adding this, the endorser denies liability to any subsequent holder if the instrument is dishonored.
Question 35
Under the revised RBI guidelines for Safe Deposit Lockers, if the contents of a locker are lost due to fire, theft, or building collapse (negligence of bank), the bank's liability is limited to:
The revised guidelines (2021) state that in case of incidents like fire, theft, burglary, or building collapse attributable to the bank's deficiency, the liability shall be 100 times the prevailing annual rent of the locker.
Question 36
In a Joint Account with "Jointly" operation instruction, if a cheque is issued signed by all, but one account holder sends a "Stop Payment" instruction:
The authority to *draw* funds is joint, but the authority to *revoke* the mandate (stop payment) is individual. Any single joint holder can stop payment to protect the funds.
Question 37
Which of the following is a key difference between NEFT and RTGS?
NEFT transactions are settled in batches (DNS), whereas RTGS transactions are settled individually and continuously (Real-Time Gross). Now both operate 24x7.
Question 38
A "Small Account" (opened without full KYC) has certain limitations. Which of the following is correct?
Limitations of Small Accounts: Total credits in a FY = ?1 Lakh; Balance at any point = ?50,000; Withdrawals in a month = ?10,000. No foreign remittances allowed.
Question 39
Cash Management Services (CMS) offered by banks primarily aim to help corporates in:
CMS products focus on efficient inflow and outflow of funds (Collection and Payment services) to minimize idle cash and improve working capital management.
Question 40
Section 131 of the NI Act protects the Collecting Banker only if:
Protection to Collecting Banker (Section 131) applies only for crossed cheques collected for a customer in good faith and without negligence .
Question 41
What is the primary difference between a Mandate and a Power of Attorney (PoA) regarding bank accounts?
A Mandate is usually specific to a bank account and given on the bank's standard form. A PoA is a general legal document drafted on stamp paper that can cover various acts, including property and legal representation, beyond just banking.
Question 42
When opening an account for an Executor/Administrator, the bank must inspect the:
An Executor derives authority from the Will (confirmed by Probate). An Administrator is appointed by the court (Letter of Administration) if there is no will. These documents validate their legal standing.
Question 43
Can a Garnishee Order issued in the name of Mr. A attach the funds in a Joint Account held by "Mr. A and Mr. B"?
A Garnishee Order can only attach funds that solely belong to the judgment debtor. A joint account (A & B) cannot be attached for A's individual debt because the debt is not due to A alone. However, the reverse is true (A's account can be attached for a joint debt of A & B).
Question 44
A cheque crossed "Not Negotiable" implies that:
"Not Negotiable" does NOT restrict transferability. It restricts the property of "Negotiability" (the ability to give better title). Even a bona fide holder for value cannot get a good title if the transferor had a defective title (e.g., stolen cheque).
Question 45
The Central KYC Records Registry (CKYCR) is managed by:
The Central Registry of Securitisation Asset Reconstruction and Security Interest of India (CERSAI) manages the CKYCR to reduce the burden of producing KYC documents every time a customer opens a new relationship with a financial entity.
Question 46
For settlement of claims in deceased depositor accounts without nomination/survivorship clause, the bank should generally insist on Succession Certificate only if:
RBI advises banks to settle claims simply on indemnity for small amounts. Legal representation (Succession Certificate) should be insisted upon only in cases of large amounts or disputes to avoid harassment of heirs.
Question 47
According to the rule of appropriation (Section 60-61 Contract Act), if a debtor makes a payment without specifying the debt to be discharged, and there are multiple debts:
If the debtor doesn't intimate, the creditor has the discretion to appropriate the payment to any lawful debt actually due, even if it is barred by the law of limitation.
Question 48
Why do banks generally not pay interest on Current Accounts?
Current accounts offer fluidity and unlimited transactions (cheques, transfers) which incurs high operational costs for banks. Hence, no interest is paid (though RBI deregulated this, most banks still don't pay to maintain margins).
Question 49
A Demand Draft (DD) cannot be countermanded (stopped) by the purchaser because:
Once issued, a DD is a direct commitment of the bank to pay. The purchaser is not the drawer; the bank is. Therefore, the purchaser cannot simply stop payment like a personal cheque unless there is a court order or loss of instrument.
Question 50
In case of an unauthorized electronic banking transaction where the fault lies with the bank, the customer's liability is:
As per RBI guidelines on limiting customer liability, if the fraud/negligence/deficiency is on the part of the bank, the customer has Zero Liability , regardless of when they report it.
Question 51
Which of the following is considered a Material Alteration making the cheque void?
Changing the amount (sum payable) alters the character and liability of the instrument significantly. Without the drawer's authentication, this is a material alteration under Section 87, rendering the cheque void.
Question 52
Foreign students studying in India can open an NRO account. What is the monthly withdrawal cap imposed on such accounts before full KYC verification?
For foreign students, pending verification of local address, the account is operated with a condition that withdrawal should not exceed ?50,000 per month and total credits should not exceed ?1 Lakh in the financial year.
Question 53
In a "Jointly" operated account of A and B, if A dies, can the bank pay the balance to B (Survivor)?
Unless there is a specific survivorship mandate (like Either or Survivor), a simple "Jointly" operated account implies joint ownership. Upon death, the contract ends, and the balance is payable jointly to the Survivor (B) and the Legal Heirs of A.
Question 54
When a minor attains majority, what action must the bank take regarding his account operated by a guardian?
The guardianship terminates automatically when the minor attains majority. The bank must stop the guardian's operations and take fresh instructions and specimen signatures from the erstwhile minor.
Question 55
In the Cheque Truncation System (CTS), the physical cheque is truncated by:
In CTS, the Presenting/Collecting Bank captures the image of the cheque and sends the electronic data to the Paying Bank. The physical movement of the cheque is stopped (truncated) at the Collecting Bank's end.
Question 56
When a borrower pledges a Life Insurance Policy as security for a loan, the relationship is created through:
Assignment involves the transfer of rights, title, and interest in the policy from the policyholder (assignor) to the bank (assignee). It is the correct mode for creating security on insurance policies.
Question 57
Can a bank exercise "General Lien" on a Fixed Deposit Receipt (FDR) deposited by the customer?
Technically, "Lien" is the right to retain goods. An FDR represents money (a debt owed by the bank). You cannot have a lien on your own debt. The correct legal concept for adjusting FD against a loan is "Set-off". However, loosely in banking, it is often called lien.
Question 58
A locker is hired by A and B jointly with instructions "Either or Survivor". A dies. B wants to remove the contents. What should the bank do?
In a locker with a survivorship clause ("Either or Survivor"), the bank is validly discharged by allowing the survivor to access and remove contents. The bank need not insist on the presence of legal heirs unless there is a court order restraining it.
Question 59
A "Certificate of Commencement of Business" is required to open a bank account for:
Under the Companies Act, a Public Limited Company needs a Certificate of Commencement of Business in addition to the Certificate of Incorporation to start operations and borrow money. Private companies only need Incorporation cert.
Question 60
A Power of Attorney holder generally CANNOT do which of the following acts on behalf of the Principal unless specifically empowered?
A general mandate to operate an account does not imply the authority to borrow money or overdraw the account, which creates a debt liability for the principal. This power must be explicitly stated.
Question 61
Under Section 85(2) of the Negotiable Instruments Act, 1881, a paying banker is discharged from liability for payment of a bearer cheque even if:
Section 85(2) provides that where a cheque is originally expressed to be payable to bearer, the banker is discharged by payment in due course to the bearer of the instrument, notwithstanding any endorsement whether in full or in blank appearing thereon. This means the banker need not verify the regularity of endorsements on a bearer cheque because the title passes by delivery, and endorsements are legally superfluous for negotiation.
Question 62
As per the revised RBI guidelines on Safe Deposit Lockers (2021), banks must ensure that the locker agreement is stamped according to the Stamp Act of the respective state. Who bears the cost of the stamp paper and execution of the agreement?
In a significant shift for consumer protection, the revised RBI guidelines mandate that the Bank shall bear the cost of stamp paper and other expenses related to the execution of the locker agreement for both new and existing locker hirers. This ensures standardization and removes the financial burden of documentation from the customer.
Question 63
The "Maker-Checker" principle in a Core Banking Solution (CBS) environment is primarily designed to:
The Maker-Checker principle acts as a critical internal control mechanism. It mandates that for any transaction (especially financial or sensitive data changes), there must be at least two individuals involved: one to initiate/create (Maker) and another to verify/authorize (Checker/Authorizer). This segregation of duties minimizes the risk of internal fraud, unauthorized transactions, and human error.
Question 64
When opening an account for a registered Society or Club, which document is critical for determining the authorized signatories and their powers?
While the Resolution of the Managing Committee specifies who will operate the account *currently*, the Bye-laws are the fundamental governing rules that define the *constitution* of the society, the powers of the committee, election rules, and the procedure for appointing signatories. The bank must verify that the resolution passed is consistent with the powers conferred by the Bye-laws.
Question 65
If a bank detects 5 or more counterfeit notes in a single deposit transaction at the counter, what is the mandatory reporting procedure?
As per RBI guidelines, if 5 or more counterfeit notes are detected in a single transaction, the Nodal Bank Officer must file an FIR (First Information Report) with the local police station immediately. For less than 5 notes, a consolidated report is sent to the police at the end of the month. In all cases, notes must be impounded and stamped "COUNTERFEIT BANKNOTE"; they must never be returned to the depositor.
Question 66
If a customer's account is debited during an ATM transaction but cash is not dispensed, the bank must reverse the amount within T+5 days. If it fails to do so, what is the compensation payable to the customer?
The RBI mandates that banks must resolve failed ATM transactions (wrong debits) within 5 calendar days (T+5) from the date of transaction. Beyond this period, the bank is liable to pay a compensation of ?100 per day of delay to the account holder, without waiting for a formal complaint/claim from the customer.
Question 67
Clayton's Rule is particularly significant for banks in the case of:
Clayton's Rule (First-In-First-Out for appropriation) implies that subsequent credits into a running account discharge the earliest debits. If a guarantee is revoked or a partner dies (terminating liability), the bank must break the account (stop operations) immediately. If they continue the account, new credits will pay off the old "guaranteed" debt, while new debits will create a new "unsecured" debt, leaving the bank exposed.
Question 68
If a bank delays the issuance of a duplicate Demand Draft (in lieu of a lost one) beyond a fortnight (14 days) from the receipt of the request and necessary documents, what is the penalty?
To protect customers, RBI mandates that a duplicate DD must be issued within 14 days. If there is a delay beyond this period, the bank must pay interest at the rate applicable for Fixed Deposits of corresponding maturity to the purchaser, to compensate for the loss of use of funds.
Question 69
If a bank lends money to a Trust for a purpose NOT authorized by the Trust Deed, and the Trustees default, can the bank recover the money from the Trust's assets?
Trustees have only those powers granted by the Trust Deed. If they borrow for an unauthorized purpose, the act is Ultra Vires (beyond powers). The Trust estate cannot be bound by such acts. The bank can only look to the trustees personally for recovery, making it a high-risk situation.
Question 70
Which of the following complaints is NOT maintainable before the RBI Integrated Ombudsman?
The Ombudsman scheme aims to resolve "Deficiency in Service." It specifically excludes complaints arising from the commercial judgment/decisions of the bank, such as whether to grant a loan or the interest rate charged (unless not as per RBI guidelines), to avoid interfering in business autonomy.
Question 71
Section 131A of the Negotiable Instruments Act extends the protection available to a collecting banker (under Section 131) to which other instrument?
Section 131 protects a banker collecting crossed cheques. Section 131A explicitly applies this chapter to Demand Drafts drawn by one branch of a bank upon another, ensuring that collecting bankers get the same protection for DDs as they do for cheques.
Question 72
If an NEFT transaction cannot be credited to the beneficiary account (due to invalid account number, etc.), the destination bank must return the funds to the originating bank within:
RBI guidelines mandate that if the beneficiary account cannot be credited for any reason, the destination bank must return the transaction to the originating bank within 2 hours of the completion of the batch in which the transaction was processed (B+2).
Question 73
According to the BCSBI Code/RBI Guidelines, settlement of claims in respect of deceased depositors and release of payments to survivors/nominees should be made within a period not exceeding _____ from the date of receipt of the claim with all necessary documents.
To ensure timely service to the bereaved family, banks are mandated to settle claims in deceased accounts within 15 days of receiving the claim application complete in all respects. This applies to accounts with nomination/survivorship clauses as well as those without.
Question 74
Can a bank exercise its Right of Set-off against the contents of a Safe Deposit Locker for the recovery of dues from the hirer?
The Right of Set-off applies only to financial debts (money owed by bank vs money owed to bank). The contents of a locker are physical goods entrusted for safe custody (Lease/Bailment relationship), not a sum of money owed by the bank to the customer. Therefore, Set-off is legally impossible; the bank cannot just open the locker and take the contents.
Question 75
If a customer attempts to open an account but refuses to provide the required KYC documents, the bank should:
RBI Guidelines are strict: No account can be opened without proper KYC ("No KYC, No Account"). Furthermore, refusal to provide standard information or non-cooperation is a red flag for potential money laundering, warranting the bank to consider filing an STR with FIU-IND.
Question 76
Under Section 10 of the NI Act, "Payment in Due Course" requires payment to be made in accordance with the apparent tenor of the instrument, in good faith, and:
The definition of Payment in Due Course (Sec 10) has three pillars: 1. Payment according to apparent tenor. 2. Payment in good faith. 3. Payment without negligence to any person in possession thereof. If the bank is negligent (e.g., ignores a visible alteration), it is not Payment in Due Course and protection is lost.
Question 77
An Attachment Order from the Income Tax Department typically attaches:
Unlike a court Garnishee Order (which usually attaches only present balances), Income Tax Attachment Orders (under Sec 226(3) of IT Act) are generally "continuing" in nature. They bind the bank to remit any funds held *at that time* OR *subsequently held* for the assessee until the tax demand is met or the order is revoked.
Question 78
Which account allows Returning Indians (NRIs returning to India for permanent settlement) to hold their foreign earnings in foreign currency?
The Resident Foreign Currency (RFC) account is specifically designed for returning NRIs to park their foreign currency earnings (pension, savings abroad) without converting them to Rupees, protecting them from exchange rate risk. NRE/FCNR accounts must be closed/converted upon return.
Question 79
Under RBI guidelines for "Doorstep Banking" for Senior Citizens (>70 years) and Differently Abled persons, which of the following services is the bank mandated to provide?
To support vulnerable groups, RBI mandates banks to provide basic banking services at the doorstep for senior citizens over 70 and differently-abled persons. This includes pick-up of cash/instruments, delivery of cash, KYC documents pickup, and delivery of DDs/cheque books.
Question 80
An endorsement where the endorser signs his name and adds a direction to pay the amount to a specific person is called:
A "Full" or "Special" endorsement specifies the person to whom or to whose order the money is to be paid (e.g., "Pay to B or Order" signed A). This converts a bearer instrument back into an order instrument, adding security.
Question 81
Who among the following can be a Co-parcener in a Hindu Undivided Family (HUF) governed by Mitakshara Law?
Post the Hindu Succession (Amendment) Act, 2005, daughters have the same rights as sons and are considered Co-parceners by birth in their own right. Wives and daughters-in-law are members but not co-parceners (they cannot demand partition).
Question 82
What is the Limitation Period for a customer to file a suit for the recovery of money deposited in a Savings Bank Account?
Under Article 22 of the Limitation Act, 1963, the period is 3 years. Crucially, time starts running NOT from the deposit date, but from the date the customer makes a demand for payment and the bank refuses it. Until a demand is made, the limitation does not expire.
Question 83
In the Video Customer Identification Process (V-CIP), which of the following is a mandatory security requirement?
RBI guidelines strictly specify that the V-CIP must be operated by officials of the Regulated Entity (Bank) only. Business Correspondents (BCs) or Direct Selling Agents (DSAs) are NOT authorized to conduct the video interaction to ensure data security and accountability.
Question 84
While a blind person is legally competent to contract, banks usually take extra precautions. Which of the following is NOT a valid restriction/rule for a blind person's account?
This is incorrect. RBI has mandated that banking facilities including ATM/Debit Cards and Net Banking should be offered to visually impaired persons without discrimination. Banks must ensure ATMs are accessible (talking ATMs). Denying a card is a violation.
Question 85
A cheque becomes "Stale" and cannot be paid by the bank if it is presented after:
As per RBI directive (effective April 1, 2012), the validity period of Cheques, Drafts, Pay Orders, and Banker's Cheques is reduced from 6 months to 3 months from the date of the instrument.
Question 86
Section 148 of the Indian Contract Act defines "Bailment". In the context of a bank, which transaction creates a bailment?
Bailment involves the delivery of goods from one person to another for a specific purpose. In Safe Custody, the customer delivers the goods to the bank. In a Locker, there is no delivery of goods (the customer retains control), so it is Lease, not Bailment. FD is a debt.
Question 87
How frequently are NEFT batches settled currently (as of 24x7 operation)?
Since December 2019, NEFT operates on a 24x7x365 basis with half-hourly batches. There are 48 half-hourly batches every day. (Note: RTGS is real-time, NEFT is batch-wise).
Question 88
Each bank must have a Board-approved "Compensation Policy". This policy typically covers compensation for:
The Comprehensive Compensation Policy aims to cover various deficiencies in service, including delays in cheque collection, ATM failures, unauthorized debits, and payment of interest for delays in returns, ensuring customer rights are protected.
Question 89
Which section of the Unlawful Activities (Prevention) Act (UAPA) is relevant for banks regarding freezing of assets of designated terrorists?
Section 51A of UAPA empowers the Central Government to freeze, seize or attach funds and other financial assets or economic resources held by, on behalf of, or at the direction of any individual or entity listed as a terrorist.
Question 90
If a Principal grants a "Special Power of Attorney" to an agent, the agent's authority is:
A Special PoA is restricted to the specific act mentioned (e.g., selling a specific property or operating a specific account). It contrasts with a General PoA, which gives broader powers. The bank must verify the specific limits.
Question 91
A "Small Account" is initially valid for 12 months. It can be extended for another 12 months if:
A Small Account (opened without full KYC) can be extended for another 12 months if the customer provides proof that they have applied for any of the OVDs (like Voter ID, NREGA card, etc.) during the first 12 months.
Question 92
In which of the following scenarios is Clayton's Rule (First-In-First-Out appropriation) NOT applicable?
Clayton's Rule applies specifically to running accounts (like Cash Credit, Overdraft) where debits and credits are continuous. In a Term Loan, the account is not a running account; payments are appropriated towards interest first and then principal, not based on FIFO of debits.
Question 93
In a Hindu Undivided Family (HUF) account, who has the implied authority to sign cheques and bind the family?
Only the Karta (Manager) has the implied authority to operate the account and bind the family/firm. Other coparceners can operate only if the Karta grants them a specific mandate/power of attorney.
Question 94
Which of the following alterations is allowed under the NI Act without the drawer's signature (i.e., it is not a material alteration)?
Section 125 of the NI Act permits a holder to convert a general crossing into a special crossing. This enhances security and is not considered a material alteration that voids the instrument.
Question 95
If a locker hirer defaults on rent payment for 3 consecutive years, what action can the bank take as per RBI guidelines?
The bank has the discretion to break open the locker after following due procedure (giving notice, allowing reasonable time). The contents must be inventoried in the presence of independent witnesses and kept in safe custody.
Question 96
A customer deposits money with a bank with specific instructions to use it for buying government bonds. If the bank fails to buy the bonds and the bank goes into liquidation, the customer is a:
Since the money was entrusted for a specific purpose, the bank holds it as a Trustee. In liquidation, trust money does not form part of the bank's general assets, so the customer has a preferential claim over general creditors.
Question 97
Under the "Combating of Financing of Terrorism" (CFT) guidelines, banks must screen their customer database against the list of designated individuals/entities circulated by:
Banks must ensure they do not have any accounts in the names of individuals/entities appearing in the lists of terrorists approved by the UN Security Council (e.g., Al-Qaida Sanctions List), as circulated by the RBI.
Question 98
Can a Partner in a partnership firm execute a Power of Attorney (PoA) authorizing a third party to operate the firm's bank account?
A partner acts as an agent for the firm. An agent cannot delegate his authority to another (sub-agent) unless expressly authorized. Therefore, a PoA for operating the firm's account requires the joint consent/signature of all partners.
Question 99
If a bank wrongfully dishonors a customer's cheque due to a clerical error, the bank is liable to compensate the customer for:
Under Section 31 of the NI Act, a banker is liable to compensate the drawer for any loss or damage caused by wrongful dishonor. This includes damages for injury to the customer's credit and reputation in the market.
Question 100
Can a minor be appointed as an Agent to operate a bank account on behalf of a Principal (Adult)?
Under Section 184 of the Contract Act, a minor can be an agent between the principal and third parties. The minor is not personally liable, but their acts bind the Principal. Banks usually discourage this due to risk.
Question 101
If a cheque is crossed "Account Payee Only", the collecting banker acts negligently if he:
An "Account Payee" crossing directs the collecting banker to credit the proceeds ONLY to the account of the payee named. If the banker collects it for someone else (an endorsee), they lose statutory protection under Section 131 because it is considered negligence.
Question 102
Which of the following is NOT considered an "Officially Valid Document" (OVD) for KYC, but is accepted as a "Deemed OVD" for low-risk customers if it contains the address?
The 6 core OVDs are Passport, Driving License, Voter ID, NREGA Card, Aadhaar, NPR Letter. Utility bills are "Simplified Measures" or Deemed OVDs allowed primarily for address proof for low-risk customers when OVD doesn't have the current address.
Question 103
If a Standing Instruction (SI) for payment of insurance premium fails due to insufficient funds in the account:
An SI creates an agency relationship where the bank agrees to pay "subject to availability of funds." If funds are insufficient, the bank is not obligated to pay or create an overdraft, and thus is not liable for the lapsed policy.
Question 104
Once a "Liquidator" is appointed for a company by the court, the powers of the Board of Directors regarding the bank account:
Upon the appointment of a Liquidator, the directors become functus officio (lose their office/powers). The bank must stop the operation of the account by directors and allow operations only by the Liquidator.
Question 105
In a "Simple Mortgage", the possession of the property remains with:
In a Simple Mortgage (Section 58(b) of Transfer of Property Act), the mortgagor binds himself personally to pay the debt but does NOT deliver possession of the property to the mortgagee.
Question 106
If a banker pays a cheque before the date mentioned on it (Post-Dated Cheque), the payment is:
Payment in Due Course must be "in accordance with the apparent tenor". A post-dated cheque becomes payable only on or after the date on its face. Paying it earlier violates the tenor and is negligent, stripping the bank of statutory protection.
Question 107
The Goiporia Committee is associated with recommendations on:
The Goiporia Committee (1990) was a landmark committee that recommended time norms for various banking transactions and measures to improve customer service in banks.
Question 108
If neither the debtor nor the creditor makes an appropriation of payment, the rule in Clayton’s case applies to running accounts. For distinct debts, Section 61 of the Contract Act says the payment shall be applied to:
Where neither party appropriates, the law applies the payment to discharge debts in chronological order (oldest first), irrespective of whether they are time-barred or not.
Question 109
Records of the identity of clients (KYC documents) must be maintained for a period of ____ after the business relationship has ended.
PMLA rules mandate that identification records (KYC) must be preserved for 5 years from the date of cessation of the relationship with the client.
Question 110
Can a resident Indian holding a Power of Attorney for an NRE account holder repatriate funds outside India from that account?
A resident PoA holder in an NRE account can operate it for local payments in India. However, they are generally NOT allowed to repatriate funds abroad, except in very specific cases like remitting to the account holder himself.
Question 111
Endorsement "in blank" means:
An endorsement in blank (just the signature) converts an Order instrument into a Bearer instrument, meaning it can now be transferred by mere delivery.
Question 112
Can a Safe Deposit Locker be hired by a minor?
Banks typically do NOT allow lockers to be hired by minors (even with guardians) because a minor cannot be bound by the locker contract (lease agreement). Locker facility is for adults who can contract.
Question 113
For an Overdraft or Cash Credit account, the limitation period of 3 years is calculated from:
Every deposit (credit) by the borrower or debit (withdrawal) acts as an acknowledgment of the continuing relationship, resetting the limitation clock. Thus, it is 3 years from the last operation.
Question 114
In a banking environment, a "Data Warehouse" is primarily used for:
While the Core Banking System handles day-to-day transactions (OLTP), the Data Warehouse stores historical data from various sources to facilitate analysis, MIS reporting, and strategic decision-making (OLAP).
Question 115
When opening an account for a "Public Trust", in addition to the Trust Deed, the bank should ask for:
Public Trusts are required to be registered under the Public Trusts Act in many states. The Certificate of Registration issued by the Charity Commissioner is a key KYC document confirming the legal existence of the Public Trust.
Question 116
A "Paying Banker" is protected under Section 85(1) of the NI Act against a forged endorsement on an "Order Cheque" because:
A banker is bound to know the drawer's signature (their customer) but cannot possibly know the signatures of all payees and endorsees in the world. Hence, statutory protection is given if the endorsement appears regular.
Question 117
An "Actionable Claim" (like a fixed deposit or insurance policy) is transferred from one person to another by:
Under Section 130 of the Transfer of Property Act, the transfer of an actionable claim can only be effected by the execution of an instrument in writing signed by the transferor (Assignment).
Question 118
The Cash Transaction Report (CTR) for a month must be submitted to FIU-IND by the:
Banks must file the CTR for transactions occurring in a calendar month by the 15th day of the following month.
Question 119
Can a bank charge a fee for executing Standing Instructions?
Executing SIs involves administrative effort and liability. Banks are permitted to levy reasonable service charges for setting up and executing SIs, provided these are transparently communicated.
Question 120
The authority of an "Administrator" to deal with the deceased's estate commences from:
Unlike an Executor (whose authority starts from death), an Administrator is appointed by the Court. Therefore, their legal authority commences strictly from the date the Letter of Administration is granted.