Question 1
In the product development cycle for retail banking, the stage where the product is introduced to a limited audience to test viability is called:
Before a full-scale launch (Commercialization), banks conduct Test Marketing (Beta Testing) with a select group of customers or in a specific region to identify potential issues and refine the product.
Question 2
Which of the following factors typically has a NEGATIVE impact on an individual's CIBIL Score?
High credit utilization indicates credit hungriness and increases the risk of default, thereby lowering the score. Checking one's own score (soft inquiry) does not hurt it.
Question 3
Under RBI guidelines, interest on Savings Bank Accounts is calculated on:
Since 2010, RBI has mandated that interest on savings accounts must be calculated on a daily product basis (Daily Closing Balance) and credited at quarterly or shorter intervals.
Question 4
If a term deposit matures on a Sunday or a holiday, the bank pays interest for:
As per RBI/IBA rules, if a deposit matures on a non-business day, interest is paid for the intervening holidays/Sunday at the contracted rate until the next working day.
Question 5
In a Home Loan, "Pre-EMI" interest refers to:
During the construction of a property, the loan is disbursed in tranches. The borrower pays only simple interest (Pre-EMI) on the amount disbursed until possession, after which regular EMI (Principal + Interest) starts.
Question 6
The "Interest-Free Grace Period" on a credit card is applicable only if:
If the customer rolls over credit (pays only MAD), the interest-free period is withdrawn, and new purchases attract interest from Day 1. Full payment of the previous bill restores the grace period.
Question 7
In an NEFT transaction, if the funds are not credited to the beneficiary's account, the destination bank must return the funds to the originating bank within:
As per RBI guidelines, uncredited NEFT proceeds must be returned to the originating bank within 2 hours of the completion of the batch (B+2) to avoid penalties.
Question 8
For a Vehicle Loan, the bank's charge on the vehicle is noted in the RC (Registration Certificate) with the RTO. This process is creating a charge of:
Since the possession of the car remains with the borrower but the bank has a right to seize it upon default, the charge is Hypothecation. The RTO endorses this hypothecation on the RC.
Question 9
The SARFAESI Act, 2002 is NOT applicable to loans where the outstanding balance is less than:
Section 31 of the SARFAESI Act excludes loans where the amount due is less than ?1 Lakh OR where the remaining debt is less than 20% of the original principal and interest.
Question 10
In UPI, what acts as the unique identifier for routing transactions, replacing the need for Account Number + IFSC?
A VPA (e.g., name@bank) maps to the underlying bank account. It allows users to send/receive money without sharing sensitive bank details like account numbers.
Question 11
Which of the following is considered a "thin file" customer by Credit Information Companies?
"Thin file" refers to consumers who have insufficient credit history for the bureau to generate a reliable credit score. This makes assessing their risk difficult.
Question 12
The processing fee for a retail loan is typically collected at what stage?
Processing fees cover the administrative cost of assessing the loan application (credit checks, verification). It is usually upfront and non-refundable.
Question 13
To avoid TDS deduction on interest income from Fixed Deposits, a customer below 60 years of age must submit:
Form 15G is for individuals below 60 years (and HUFs) declaring that their total income is below the taxable limit. Form 15H is for Senior Citizens (60+).
Question 14
How does a "Charge Card" differ from a standard "Credit Card"?
A Charge Card (e.g., Amex) has no pre-set spending limit but does not offer the option to roll over the balance. The full bill must be paid by the due date, unlike credit cards which allow minimum payment.
Question 15
Lok Adalats are effective for recovering dues in NPA accounts up to a ceiling of:
Lok Adalats provide a low-cost, faster resolution mechanism for smaller loans. The monetary ceiling for cases to be referred to Lok Adalat is ?20 Lakh.
Question 16
In Retail Banking, "Chatbots" leverage which technology to simulate human conversation?
NLP allows the chatbot to understand, interpret, and respond to customer queries in natural language (text or voice), improving customer service efficiency.
Question 17
According to Kotler's product levels, a "Savings Account with Free Insurance and Concierge Services" represents:
The Augmented Product includes additional features/benefits (insurance, concierge) beyond customer expectations to differentiate it from competitors. Core is safety; Basic is the account itself.
Question 18
If the loan tenure increases while the interest rate and principal remain constant, what happens to the EMI?
Increasing the tenure spreads the repayment over a longer period, reducing the monthly installment amount (though the total interest paid over the life of the loan increases).
Question 19
The "Capital Gains Account Scheme" (CGAS) is used for:
If a taxpayer cannot invest capital gains in a new house/bond before the tax filing due date, they can deposit it in a CGAS account to defer tax liability.
Question 20
Which of the following is NOT a Credit Information Company (CIC) in India?
S&P is a global Credit Rating Agency (CRA). The four CICs in India are CIBIL, Equifax, Experian, and CRIF High Mark.
Question 21
According to RBI guidelines, Debt Recovery Agents (DRAs) must complete a training course and obtain certification from:
To ensure ethical behavior and knowledge of regulations, RBI mandates that all recovery agents must undergo 100 hours of training and pass the DRA examination conducted by IIBF.
Question 22
In the Securitisation process, the "Special Purpose Vehicle" (SPV) is set up to:
The SPV (usually a Trust) isolates the assets from the bankruptcy risk of the Originator. It buys the loans and issues securities backed by the cash flows from these loans to investors.
Question 23
ECS (Electronic Clearing Service) Credit is primarily used for:
ECS Credit is a "many-to-one" or "one-to-many" push system. Specifically, ECS Credit is used by a single institution to credit the accounts of many beneficiaries (bulk payments).
Question 24
For Housing Loans above ?75 Lakh, the maximum Loan to Value (LTV) ratio allowed by RBI is:
To mitigate risk in high-value loans, RBI mandates a lower LTV of 75% for loans above ?75 Lakh. (For loans up to ?30L: 90%; ?30L-?75L: 80%).
Question 25
If a customer changes their credit card "Billing Cycle", it essentially changes:
RBI allows customers to modify their billing cycle to align the due date with their salary date or cash flow convenience.
Question 26
How does MIS support Retail Banking strategies?
Management Information Systems (MIS) aggregate operational data to provide actionable insights for top management to strategize business growth and risk control.
Question 27
Offering an "Add-on Card" on a Credit Card account means:
Add-on cards are issued to immediate family members. The liability to pay lies with the primary cardholder, and the limit is shared.
Question 28
In a Basic Savings Bank Deposit Account (BSBDA), the bank cannot charge for:
The core feature of BSBDA is that it is a zero-balance account. Banks are strictly prohibited from levying charges for non-maintenance of minimum balance.
Question 29
Sometimes, banks ask for a "Guarantor" for a Personal Loan. This adds which type of security?
A guarantee is a personal security. It acts as collateral because if the borrower defaults, the bank can recover dues from the guarantor.
Question 30
API Banking allows retail customers to:
APIs (Application Programming Interfaces) enable secure data sharing, allowing non-banking apps to initiate banking transactions, enhancing user experience and reach.
Question 31
If a credit card holder pays only the "Minimum Amount Due" by the due date, interest is charged on:
Paying only the minimum due revokes the interest-free period. Interest is calculated on the *entire* bill amount from the date of purchase, not just the unpaid portion, until the outstanding is cleared.
Question 32
Under Section 13(4) of the SARFAESI Act, 2002, which of the following actions can a secured creditor take without court intervention?
Section 13(4) empowers the bank to take possession of the secured assets, take over management, or appoint a person to manage the assets if the borrower fails to pay within 60 days of the demand notice.
Question 33
For Housing Loans between ?30 Lakh and ?75 Lakh, the maximum Loan-to-Value (LTV) ratio permitted by RBI is:
RBI guidelines specify LTV ratios: Up to ?30L = 90%; ?30L to ?75L = 80%; Above ?75L = 75%. This ensures borrowers have sufficient equity in the property.
Question 34
A "Micro Enterprise" is defined as an entity where:
The new composite definition (July 2020) for Micro Enterprises requires Investment up to ?1 Crore and Turnover up to ?5 Crore.
Question 35
For Initial Public Offering (IPO) subscriptions via UPI, the transaction limit has been enhanced to:
To encourage retail participation in IPOs and G-Secs, NPCI enhanced the per-transaction limit in UPI to ?5 Lakh for specific categories like IPOs and RBI Retail Direct.
Question 36
An appeal against the order of the Recovery Officer in a DRT lies with:
Under Section 30 of the RDDBFI Act, an appeal against the order of the Recovery Officer lies with the Presiding Officer of the DRT itself, not directly to the DRAT.
Question 37
IMPS transactions are settled:
IMPS (Immediate Payment Service) provides 24x7 instant interbank electronic fund transfer. Transactions are settled individually and instantly.
Question 38
In an Education Loan, the "Moratorium Period" is the period during which:
Moratorium allows the student time to complete the course and find a job. Repayment starts after Course Period + 1 year (or 6 months after getting a job). Simple interest usually accumulates during this period.
Question 39
An award passed by the Lok Adalat is:
Under the Legal Services Authorities Act, the award of a Lok Adalat is deemed to be a decree of a civil court and is final. Since it is based on compromise/agreement, no appeal is allowed.
Question 40
On the TReDS platform, the discounting of invoices is done via a process of:
Multiple financiers (Banks/NBFCs) bid to finance the invoice. The financier offering the lowest interest rate (best bid) is selected, ensuring the MSME gets the best rate through reverse auction.
Question 41
The "Positive Pay System" for Cheque Truncation System is mandatory for banks to enable, but optional for customers to use, for cheques of value:
RBI guidelines state that banks must provide the facility for all cheques of ?50,000 and above. Banks may consider making it mandatory for cheques of ?5 Lakh and above.
Question 42
If a credit card is lost and reported immediately, what is the cardholder's liability for subsequent fraudulent transactions?
Once the loss is reported to the bank, the cardholder has zero liability for any transactions that occur *after* the reporting time. Most cards also offer "Zero Lost Card Liability" for a period prior to reporting as well.
Question 43
To be eligible for a Reverse Mortgage Loan (RML), the primary borrower must be a Senior Citizen of age:
The scheme is specifically for Senior Citizens. The primary borrower must be at least 60 years old. If a spouse is a co-borrower, they must generally be above 55 or 58 years (varies by bank).
Question 44
Does the SARFAESI Act apply to Agricultural Land?
To protect farmers, the SARFAESI Act explicitly excludes "any security interest created in agricultural land" from its purview. Banks must use civil courts or DRT for recovery in such cases.
Question 45
Under the Indo-Nepal Remittance Facility Scheme, what is the maximum amount that can be remitted per transaction by a walk-in customer (non-account holder)?
For cash-based remittances (walk-in customers), the limit is ?50,000 per transaction with a maximum of 12 remittances per year. Account holders can remit higher amounts.
Question 46
Under the CGTMSE scheme, what is the extent of guarantee cover for Micro Enterprises for loans up to ?5 Lakh?
To support the smallest micro units, the guarantee cover is higher at 85% for loans up to ?5 Lakh. For amounts above ?5 Lakh up to ?50 Lakh, it is usually 75%.
Question 47
In AePS (Aadhaar Enabled Payment System), which type of transaction is generally NOT supported?
AePS is primarily used at Micro-ATMs/BC points for Cash Withdrawal, Deposit (at BC), Balance Enquiry, and Fund Transfer. Cash Deposit at an automated ATM requires a card, not just Aadhaar.
Question 48
Asset Reconstruction Companies (ARCs) acquire NPAs from banks by issuing:
ARCs pay banks a portion in cash (e.g., 15%) and the balance in the form of Security Receipts (SRs), which represent an undivided right/interest in the acquired asset.
Question 49
Under PMAY-CLSS (EWS/LIG), what is the maximum annual household income to be eligible for the scheme?
EWS (Economically Weaker Section) is up to ?3 Lakh. LIG (Low Income Group) is ?3 Lakh to ?6 Lakh. Hence, the cap for the EWS/LIG category is ?6 Lakh.
Question 50
When a high-value credit card transaction is converted into EMI:
Banks offer EMI conversion at a reduced interest rate (e.g., 15-24% p.a.) compared to the standard revolving credit rate (36-42% p.a.) to encourage affordability.
Question 51
A SWIFT Code (BIC) consists of how many characters?
Standard SWIFT codes are 8 or 11 characters long. The first 4 are bank code, next 2 country code, next 2 location code, and last 3 (optional) branch code.
Question 52
Under the Security Interest (Enforcement) Rules, 2002, before selling an immovable secured asset, the Authorized Officer must serve a notice of _____ to the borrower.
The Sale Notice of 30 days is mandatory. If the sale fails and a subsequent sale is conducted, the notice period is reduced to 15 days.
Question 53
Under the MSMED Act, 2006, the penal interest payable by a buyer for delayed payment to an MSME supplier is:
This strict provision ensures timely payments to Micro and Small Enterprises. The rate is punitive (3x Bank Rate).
Question 54
"Card-on-File Tokenization" (CoF) replaces sensitive card details with a unique token. Who generates this token?
Merchants are not allowed to store card data. They request a token from the Card Network/Issuer, which is then used for future transactions.
Question 55
The maximum Loan-to-Value (LTV) ratio for Loans against Gold Jewellery (for non-agricultural purposes) is currently:
RBI caps the LTV for gold loans at 75% to cushion against volatility in gold prices. (It was briefly raised to 90% during Covid but reverted).
Question 56
Registration of security interest (mortgage/hypothecation) with CERSAI must be done within ___ days of creation of the charge.
Banks must file details of security interest with the Central Registry (CERSAI) within 30 days to ensure public record and priority of charge.
Question 57
Typically, the "Cash Limit" on a credit card is:
Cash withdrawal is a high-risk feature. Banks restrict the cash limit to a fraction of the total limit to minimize risk and discourage cash advances.
Question 58
The "Money Transfer Service Scheme" (MTSS) is used for:
MTSS is a tied-up arrangement between overseas principals and Indian agents for personal remittances towards family maintenance. It allows ONLY inward remittances.
Question 59
NACH (National Automated Clearing House) is primarily a system for:
NACH replaced ECS. It is used for bulk transactions like salary payments, pension, dividend (Credit) and utility bills, EMI collections (Debit).
Question 60
For a Housing Loan of ?35 Lakh in a Metro centre to be eligible for PSL, the overall cost of the dwelling unit should not exceed:
The overall cost of the dwelling unit should not exceed ?45 lakh in metropolitan centres and ?30 lakh in other centres for the loan (up to limits) to qualify as PSL.
Question 61
Which Debt Recovery Tribunal (DRT) has the jurisdiction to entertain an application for recovery of debt?
Under the RDDBFI Act, a bank can file an application in the DRT within whose jurisdiction the defendant resides/works OR where the cause of action arises wholly or in part.
Question 62
The purpose of "Mortgage Redemption Insurance" (MRI) associated with a Home Loan is to:
MRI is a decreasing term life insurance policy where the sum assured reduces along with the outstanding loan balance. If the borrower dies, the insurance pays off the loan, protecting the family.
Question 63
In the context of UPI, what is a "VPA" and is it unique?
VPA (e.g., user@upi) acts as a unique identifier to map funds to a bank account. Duplicate VPAs are not allowed within the UPI ecosystem.
Question 64
A "Chargeback" in a credit card transaction refers to:
If a customer claims a transaction was fraudulent or goods were not delivered, they can raise a dispute. If valid, the bank forces a reversal of funds from the merchant, known as a Chargeback.
Question 65
Can a "Small Account" (BSBDA-Small) be used to receive foreign remittances?
Since Small Accounts are opened without complete KYC (simplified measures), they are restricted from receiving foreign remittances to prevent money laundering risks.
Question 66
For a housing loan to be eligible for Priority Sector Lending in a non-metropolitan center (population < 10 Lakh), the cost of the dwelling unit should not exceed:
In non-metro centers, the loan limit is ?25 Lakh, and the overall cost of the dwelling unit must not exceed ?30 Lakh for PSL eligibility.
Question 67
A "Pass Through Certificate" (PTC) implies that:
In a PTC structure, the SPV acts as a conduit. As borrowers repay loans, the SPV passes these cash flows directly to the investors who hold the PTCs.
Question 68
An enterprise has Investment = ?8 Cr and Turnover = ?60 Cr. How is it classified?
Wait! Small criteria: Inv = ?10 Cr AND Turn = ?50 Cr. Here, Turnover (?60 Cr) exceeds the limit for Small. Therefore, it moves to the next category: Medium (Inv = ?50 Cr, Turn = ?250 Cr). The categorization is based on the higher limit breached.
Question 69
Under the "Rupee Drawing Arrangement" (RDA), is there a cap on the number of remittances a beneficiary can receive?
Unlike MTSS (Money Transfer Service Scheme) which caps receipts at 30 per year, RDA has no specific cap on the number of transactions for personal purposes.
Question 70
In a "Flat Rate" loan interest calculation compared to "Reducing Balance" method, the effective interest rate (EIR) is:
In a Flat Rate, interest is calculated on the full principal for the entire tenure, ignoring repayments. This makes the effective cost nearly double that of a Reducing Balance rate (where interest is on outstanding principal).
Question 71
Civil Courts have jurisdiction to entertain matters related to SARFAESI Act enforcement actions:
To prevent delays, the Act specifically bars Civil Courts from issuing injunctions on matters that the DRT/DRAT is empowered to determine.
Question 72
In BBPS, an "OFF-US" transaction refers to:
OFF-US transactions leverage the interoperability of BBPS. For example, paying an Electricity Bill (onboarded by Bank A) using the PhonePe app (Customer OU).
Question 73
A "Credit Utilization Ratio" of 30% or less is generally considered:
Keeping credit utilization (Balance / Limit) below 30% shows responsible credit usage and positively impacts the score. Maxing out cards (>90%) hurts the score.
Question 74
In a Joint Account (Either or Survivor), if one holder dies, can the survivor change the nomination?
Upon death of one joint holder, the title vests in the survivor. The survivor can cancel the old nomination and make a new one in their own name.
Question 75
Providing a "Free Credit Card" with a Home Loan is an example of which product level?
The core need is housing finance. The loan is the basic product. Adding value-added services like free cards or insurance makes it an "Augmented Product" to differentiate it.
Question 76
While calculating "Turnover" for MSME classification, which of the following is excluded?
To encourage exports without fear of losing MSME status, the government allows the exclusion of export turnover from the aggregate turnover calculation.
Question 77
The monthly installment received by a senior citizen under a Reverse Mortgage Loan is:
Under Section 10(43) of the Income Tax Act, any amount received as a loan (lump sum or installment) under a reverse mortgage transaction is exempt from tax.
Question 78
If a settlement is reached in a Lok Adalat, the court fee paid by the plaintiff (bank) is:
To encourage compromise, the Legal Services Authorities Act provides that if a case is settled in Lok Adalat, the court fee originally paid is refunded to the plaintiff.
Question 79
Interoperability of Prepaid Payment Instruments (PPIs) like wallets via UPI is mandatory for:
RBI mandated that Full-KYC PPIs (wallets) must be interoperable across UPI, allowing users to send/receive money to/from any bank account or other wallets.
Question 80
Which of the following best describes "Revolving Credit" on a credit card?
Revolving credit allows the borrower to pay only a minimum amount and roll over the rest of the debt to the next billing cycle, incurring finance charges.
Question 81
Loans to "Distressed Farmers" indebted to non-institutional lenders are eligible for Priority Sector classification under:
Loans to distressed farmers indebted to non-institutional lenders (moneylenders) not exceeding ?1 Lakh per borrower are classified under Weaker Sections within the Priority Sector.
Question 82
In securitisation, "Credit Enhancement" is provided to:
Credit enhancement (like cash collateral or over-collateralization) absorbs initial losses, making the senior tranches of securities safer and higher-rated.
Question 83
If an NEFT transaction is returned by the beneficiary bank, the originating bank must credit the customer's account within:
Banks must credit the returned NEFT amount to the originator's account within B+2 hours to avoid paying penal interest at the repo rate + 2%.
Question 84
Loans against gold ornaments are generally sanctioned for a maximum period of:
To manage price volatility risk, gold loans usually have a short tenure (e.g., 12 months) with a bullet repayment option (interest + principal at end).
Question 85
When an ARC acquires a financial asset from a bank, it must pay a minimum of ____ of the acquisition price in cash upfront.
As per RBI guidelines, ARCs must pay at least 15% of the agreed price in cash, and the remaining 85% can be in Security Receipts (SRs).
Question 86
A "Digital Dashboard" in MIS provides:
Dashboards aggregate complex data into charts/graphs (like NPA levels, deposit growth), allowing executives to monitor health and performance at a glance.
Question 87
What does "NFT" stand for in the context of digital assets?
NFTs are unique digital assets verified using blockchain technology. Unlike money (fungible), each NFT is unique and cannot be exchanged like-for-like.
Question 88
RBI allows banks to offer differential interest rates on Term Deposits. However, which deposits CANNOT have a "No Premature Withdrawal" clause?
RBI mandates that for retail term deposits (up to ?15 Lakh, later revised to ?1 Crore in some contexts, but strictly for small retail), banks must allow premature withdrawal. Non-callable deposits are allowed only for bulk deposits.
Question 89
The "CHAMPIONS" portal launched by the Government is dedicated to:
CHAMPIONS stands for Creation and Harmonious Application of Modern Processes for Increasing the Output and National Strength. It serves as a one-stop shop for MSME solutions.
Question 90
Credit Information Companies (CICs) in India are regulated under which Act?
CICRA 2005 provides the legal framework for the registration, governance, and functions of Credit Information Companies like CIBIL.
Question 91
To file an appeal in the Debt Recovery Appellate Tribunal (DRAT) against a DRT order, the borrower must pre-deposit what percentage of the debt due?
Section 21 of the RDDBFI Act mandates a pre-deposit of 50% of the amount of debt due as determined by the DRT. The Chairperson of DRAT has the discretion to reduce this amount, but not below 25%. This ensures that appeals are not used merely to delay recovery.
Question 92
In a Securitisation transaction, a "Clean-up Call" option allows the Originator to:
A Clean-up Call is an option permitting the originator to purchase the remaining assets in a securitisation scheme when the outstanding securities usually fall to 10% or less of the original issuance. This is done because the cost of servicing small remaining balances outweighs the benefits.
Question 93
Which of the following is a key feature introduced in "UPI 2.0"?
UPI 2.0 added features like linking of Overdraft (OD) accounts (earlier only savings/current were allowed), "Invoice in the Inbox" (viewing bills before paying), and "Signed Intent and QR" to enhance security and functionality for merchants and customers.
Question 94
If a credit card user withdraws cash from an ATM, the interest is charged from:
Unlike retail purchases (POS/Online) which may have an interest-free period, Cash Advances on credit cards attract interest charges immediately from the date of transaction until the date of payment, along with a one-time cash advance fee.
Question 95
Under PMAY-CLSS, the interest subsidy is calculated based on "NPV" at a discount rate of 9%. What does NPV stand for?
The subsidy amount is the Net Present Value (NPV) of the interest savings over the loan tenure (max 20 years), discounted at 9%. This upfront subsidy reduces the principal outstanding immediately.
Question 96
Which of the following transactions is PROHIBITED in a "Small Account" (BSBDA-Small)?
Due to relaxed KYC norms, Small Accounts are considered high risk for money laundering. Hence, crediting foreign remittances directly into these accounts is prohibited until full KYC is completed.
Question 97
Under the "Hybrid Security" model allowed in the CGTMSE scheme, the bank can:
In the Hybrid Security model, banks can take collateral for a portion of the loan and cover the uncovered portion under the CGTMSE guarantee scheme, allowing for higher loan limits (up to ?5 Crore).
Question 98
Under the Indo-Nepal Remittance Facility, an NEFT-enabled bank branch in India can remit funds to Nepal. For a beneficiary maintaining an account with Nepal SBI Bank Ltd (NSBL), the remittance involves:
The remittance is originated in Indian Rupees, and the credit to the beneficiary in Nepal is afforded in Nepalese Rupees. The exchange rate is applied by SBI.
Question 99
The "Annuity" payments received by a senior citizen under a Reverse Mortgage Loan can be used for:
The loan is meant for the welfare of senior citizens. Use of funds for speculative, trading, or business purposes is strictly prohibited.
Question 100
Under Section 13(8) of the SARFAESI Act, the borrower has the right to redeem the secured asset by paying the entire dues:
Amendments to the Act state that the right of redemption is available to the borrower only till the date of publication of the auction notice or public notice for sale/transfer.
Question 101
Which of the following customer behaviors will IMPROVE a Credit Score?
A healthy "Credit Mix" (balance of secured and unsecured debt) is viewed positively by credit bureaus. Closing old accounts shortens credit history (bad), and frequent applications indicate credit hunger (bad).
Question 102
In the context of Retail Banking Products, "Core Product" refers to:
According to Kotler, the Core Product is the underlying need being satisfied. For a savings account, the core benefit is "Safety and Liquidity". The passbook is the "Tangible Product".
Question 103
Is a "Card Token" generated for a transaction universal?
Tokenization is device and merchant specific. A token generated for Amazon on your mobile cannot be used for Flipkart or on another mobile device, enhancing security.
Question 104
Which KPI (Key Performance Indicator) on a Retail Banking Dashboard measures the efficiency of collecting debts?
Collection Efficiency measures the amount collected against the total demand raised during a period. It helps track the quality of the retail asset portfolio.
Question 105
For a Housing Loan to be eligible for Priority Sector Lending in a "Metropolitan" centre (population = 10 lakh), the loan limit is:
In Metropolitan centres, the loan limit is ?35 Lakh (with overall dwelling unit cost = ?45 Lakh). In Non-Metropolitan centres, the loan limit is ?25 Lakh (dwelling cost = ?30 Lakh).
Question 106
AI-based "Virtual Assistants" (like Eva, iPal, Sia) in banking are primarily examples of:
These are intelligent interfaces that use NLP (Natural Language Processing) to converse with customers, answer queries, and perform basic transactions.
Question 107
An award made by a Lok Adalat is deemed to be a decree of:
Every award of the Lok Adalat shall be deemed to be a decree of a Civil Court. It is final and binding, and executed directly as a decree.
Question 108
The "Rupee Drawing Arrangement" (RDA) differs from "Money Transfer Service Scheme" (MTSS) in that RDA:
MTSS has a cap of USD 2500 per transaction and 30 transactions/year. RDA has no specific limit on individual transactions for personal purposes, though trade remittances have caps.
Question 109
Is a Hindu Undivided Family (HUF) eligible to open a Senior Citizen Savings Scheme (SCSS) account?
SCSS accounts can only be opened by an "Individual" who has attained the age of 60 years. HUFs and NRIs are explicitly excluded from SCSS.
Question 110
The "Central Scheme of Interest Subsidy for Education Loans" (CSIS) provides full interest subsidy during the moratorium period for students whose parental income is up to:
Students from Economically Weaker Sections (EWS) with parental income up to ?4.5 Lakh per annum are eligible for full interest subsidy during the moratorium period for loans taken for professional courses.
Question 111
In securitisation, a "Clean-up Call" allows the originator to buy back the assets when the outstanding pool principal falls to:
RBI guidelines allow a Clean-up Call option to the originator to purchase remaining assets when the outstanding securities are not more than 10% of the original amount, facilitating the winding up of the SPV.
Question 112
Registration of security interest (like mortgage) with CERSAI is mandatory within ___ days of creation.
Under the SARFAESI Act, details of securitisation, asset reconstruction, or creation of security interest must be filed with the Central Registry (CERSAI) within 30 days.
Question 113
The "Bharat Bill Payment Central Unit" (BBPCU) which sets the standards for the BBPS ecosystem is:
NPCI functions as the authorized BBPCU, responsible for setting business standards, rules, and procedures for technical and business requirements for all participants.
Question 114
If a credit cardholder persistently pays only the "Minimum Amount Due" (MAD) for several months, what is the likely outcome?
Paying only MAD keeps the card active but the unpaid balance attracts heavy interest (30-40% p.a.), leading to a debt trap. It acts as a negative factor in credit scoring long-term.
Question 115
Loans to distressed farmers indebted to non-institutional lenders are eligible for Priority Sector Classification under "Weaker Sections" if the loan amount does not exceed:
The specific sub-limit for this category (distressed farmers) within the Weaker Sections target is ?1 Lakh per borrower.
Question 116
The financing of invoices on the TReDS platform is done on a "_____" basis.
This is a key feature. Once the financier accepts the invoice and pays the MSME seller, the risk of non-payment by the corporate buyer is borne by the financier, not the MSME seller (Without Recourse).
Question 117
In a car loan, "Hypothecation" means:
Hypothecation creates a charge on movable property where possession remains with the borrower (owner) but the creditor has the right to take possession in case of default.
Question 118
Which SWIFT message type is used for a "Single Customer Credit Transfer" (sending money abroad)?
MT 103 is the standard SWIFT payment message used for cross-border wire transfers between banks for their customers. MT 202 is for bank-to-bank transfers.
Question 119
Section 34 of the SARFAESI Act bars the jurisdiction of:
Section 34 ensures that Civil Courts cannot entertain any suit or proceeding in respect of any matter which a DRT or DRAT is empowered to determine, preventing delays in recovery.
Question 120
The future of Retail Banking product delivery is moving towards "Hyper-personalization". This is achieved mainly through:
Using AI to analyze transaction history and behavior, banks can offer products tailored to the specific immediate needs of an individual customer (e.g., offering a travel loan just when a customer books a flight).